Credit Card Privacy Policy
Last update: May 10, 2025
MidasVault ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we, along with our third-party card provider, collect, use, share, and safeguard your personal information in connection with your use of the MidasVault Credit Card. By using the card, you consent to the practices described in this policy.
Information We Collect
We collect the following types of information:
Personal Information: Name, email address, phone number, billing address, and government-issued identification details provided during account setup and KYC verification.
Transaction Information: Details of your credit card transactions, including amounts, dates, and merchant information.
Technical Information: IP address, device type, browser information, and app usage data collected when you interact with our services.
Crypto Wallet Information: Linked wallet addresses and transaction history related to card top-ups or withdrawals.
How We Use Your Information
Your information is used to:
Process and manage your credit card account and transactions.
Verify your identity for security and compliance purposes.
Provide customer support and respond to your inquiries. \item Improve our services through analytics and usage trends.
Comply with legal and regulatory requirements, including anti-money laundering (AML) and know-your-customer (KYC) obligations.
Third-Party Card Provider
The MidasVault Credit Card is issued in partnership with a third-party financial institution ("Third-Party Provider"). Your personal and transaction information will be shared with the Third-Party Provider to facilitate account management, transaction processing, and fraud prevention. The Third-Party Provider’s privacy practices are governed by their own policy, which we encourage you to review. We are not responsible for their data handling practices.
Data Sharing
We may share your information with:
Service Providers: Third-party vendors who assist with payment processing, analytics, and customer support.
Legal Authorities: When required by law or to protect our rights, such as in response to subpoenas or fraud investigations.
Affiliates: For internal business purposes, such as auditing or marketing.
We do not sell your personal information to third parties for marketing purposes.
Data Security
We employ industry-standard encryption and security measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to safeguard your data, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.
Your Rights
You have the right to:
Access and review the personal information we hold about you.
Request corrections to inaccurate or incomplete information.
Request deletion of your data, subject to legal retention requirements.
Opt out of marketing communications at any time.
To exercise these rights, contact us at support@midasvault.com. We will respond within 30 days.
Data Retention
We retain your personal information for as long as your account is active or as needed to comply with legal obligations (e.g., tax or AML requirements). Transaction data may be retained for up to 7 years to meet regulatory standards.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on our website or app, and significant updates will be communicated via email. Continued use of the MidasVault Credit Card after such changes constitutes your consent to the updated policy.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at support@midasvault.com or reach out to our Third-Party Provider using the contact details provided in your account documentation.